Payment/contract page

PAYMENTS & contract info

In order to reserve a puppy or a place to choose a puppy we require a non-refundable $200 deposit. Depositors choose their puppy in order of deposit received. If you are wanting a specific coat type or eye color and want to send a deposit please know that those features continue to develop even after the puppy leaves us. Adult coat type/color and eye color is NOT guaranteed only estimated.

A US Postal money order should be made out and sent to:

Melisa Smith PO 782 Saluda NC 28773, along with the money order from the Post Office, we need you to include your name, address, phone, email address, 2 airport choices if possible and what the deposit is for. Breed, sex, color, etc. Mail the deposit priority tracking! The tracking number lets me know you mailed it and the tracking number lets you know it was put into my locked post office box!

We can no longer take cashiers checks, personal checks, or credit card checks. We will only accept a MONEY ORDER from the POST OFFICE. M/O from the Post Office is less than $1.

We are unable to take credit cards, however Western Union does. You can call 1-800–CALL-CASH and they will process the transaction right over the phone using any major credit card. The payment is instant, no waiting, no worrying about it getting lost in the mail. You can also use Walmart’s Money Gram service at your local Walmart.

SENDING THE BALANCE A Postal money order made out in the same fashion as above with the same information enclosed. This gives us time to make vet appt, purchase kennel, & make flight arrangements by the time puppy is 8 wks old, which is the earliest they can fly, (if the puppy is not ready at 8 wks, they stay with us until they are ready to go at no additional charge).

For Puppies being shipped:If puppy is being shipped, FULL PAYMENT IS EXPECTED WHEN PUPPY IS 6 wks, it is your responsibility to make sure the payment is here, I will tell you when you make your deposit when the 6 wk deadline is. ALL MONEY ORDERS SHOULD BE SENT EITHER PRIORITY MAIL, UPS, OR FED EX SO THAT IT CAN BE TRACKED AND SHOWN IT MADE IT HERE.

Due to the amount of depositors that are having their puppy shipped not getting the balance to me by the time the puppy is 6 wks old. I am adding a change to our deposit/shipping/payment policy:

Repeat The balance must be here by the time the puppy is 6 wks old so they can be shipped at 8 wks (for a puppy being shipped).

If the balance is not here by the time the puppy is 6 wks old there will be an added fee of $50 to be paid with the remaining balance in order to get the puppy. The reason behind these fee’s is that this puts a strain on the schedule that we have lined up to ship the puppy with it’s siblings and/or the puppy needs get greater. The $50 fee will cover our time, and expenses in keeping your puppy for another week. This is a fraction of what a boarding kennel would charge and would possibly include more dewormings, and a vaccination as well.

The above $50 fee is in addition to the purchase price and the shipping price.

If the fee is not paid and the balance sent by the time the puppy is 8 wks old (for those being shipped) the depositor looses 100% of any money paid and gets no credit for a future puppy. The puppy will then be sold to someone else.

Basically this is due to a couple of customers sending a deposit to hold a puppy and not sending the balance as required. One depositor waited until the puppy was almost 11 wks old before sending the balance. The other depositor backed out of the sale due to finances when the puppy was 9 wks old.

If you find you are unable to pay the balance and the puppy is 7 wks or younger. Contact me and the deposit can be put towards another puppy at another time within the calendar year.

Please note what ever money you send towards the purchase of the puppy is

NON-refundable. In some instances if the puppy is not old enough to leave (under 7 wks) the deposit can be put towards a puppy in the future. If the puppy is over 7 wks old the money is forfeited. If the puppy is over 7 wks and more than $200 has been sent $200 of the money paid is forfeited and anything over that can be applied to the purchase of another puppy within the calendar year.

FOR SHIPPING INFORMATION CLICK HERE

For puppies being picked up here: If puppy is being picked up here balance is due in CASH on day of pick up. For those that would like to use a credit card. We are unable to take credit cards, however Western Union does. You can call 1-800–CALL-CASH and they will process the transaction right over the phone using any major credit card. The payment is instant, no waiting, no worrying about it getting lost in the mail.

NEW POLICY for puppies being picked up:

We realize due to unforeseen events happening in people’s personal lives that things happen that make a family unable to get the puppy they have placed a deposit on.

Any money sent towards the purchase of your puppy is non-refundable.

If you are unable to get your puppy at 7 wks we will hold your puppy until 8 or 9 wks if the puppy is paid for in full plus a $50 boarding fee paid for each week it stays (till 9 wks). This must be discussed on a per case basis. If the puppy is not picked up by the time it is 9 wks old the puppy will be resold to someone else. You will then have a credit less the deposit and less the boarding fee to go towards the purchase of a puppy within the calendar year.

If your puppy is not picked up by 9 wks of age, any monies sent for that puppy are non-refundable and the puppy will be sold to someone else. You then will have a credit less deposit and late fee’s (if any) towards the purchase of another puppy for 1 year.

Basically this is due to a couple of customers sending a deposit to hold a puppy and not picking their puppy up as scheduled.

If you find you are unable to pay the balance and/or pick up the puppy at 7 wks or younger. Contact me and the money paid can be put towards another puppy at another time within the calendar year.

Please note what ever money you send towards the purchase of the puppy is

SALES CONTRACT: A contract is provided for both you the buyer and us the breeder to insure that we both feel comfortable with your purchase. The contract may vary with the breed. All puppies we produce here at K-9 PINES are required to carry the K-9 PINES prefix in their registered name, this will be written in on the original puppy registration application. After the prefix, you are free to name the puppy what ever you choose. Please email me for a contract as they are written on individual puppies and sales.

We have a 1 yr *serious genetic warranty with our puppies. We do not warranty for anything that the puppy can catch as that is out of our control. We have a replacement policy without having to return the original puppy.

*Serious genetic defect is one that will shorten the lifespan of the puppy or deem the puppy to be a medical haphazard and require continued health care.

***Breeding rights: We will sell some of our puppies with full breeding rights. Breeding rights can be limited at our discretion. Your registration will reflect ‘full’ or ‘limited’ registration. Please make sure you clarify the kennel club (AKC/UKC/CKC) and type of registration (full or limited/pet only) that will be provided for the puppy/dog prior to purchase.

I am not an advocate of neutering males but do feel in some cases it is in the best interest of the family or dogs well social being to be neutered. We do not require dogs to be neutered however we do require a female to be spayed if she is not purchased for breeding.

If you want a dog for breeding you must purchase the dog with full registration. Not all dogs will be sold with full registration so please be sure to ask if you are interested in breeding.